Self-Help & Support

You don't have to face it alone

If you or someone you know needs support right now, these Penang-based hotlines and organisations are ready to listen.

If you or someone else is in immediate danger

Please call 999 (Malaysia's emergency line) or go to your nearest hospital emergency department right away.

Penang Support Hotlines

Organisations ready to listen

These free, confidential helplines and support groups serve the Penang community. Hours and availability may change — please call ahead if unsure.

Befrienders Penang

04-291 0100

Everyday, 3pm – 12am

English, BM, Mandarin & Tamil

Persatuan Minda D'Home

04-291 0111

Mon – Sat, 10am – 2pm

BM, English, Mandarin & Hokkien

Home Dynamics (温馨苑)

011-1062 9927

Mon – Sat, 10am – 5pm

Mandarin

Hope Worldwide

014-632 3889

Tue & Thu, 2pm – 5pm

English & Mandarin

Sneham Malaysia

1800-22-5757

Everyday, 24 hours

BM, English & Tamil

Than Hsiang Association

014-328 6429

Mon – Fri, 1–6pm & 7–9pm; Sat, 1–6pm

English & Mandarin

Women's Centre for Change (WCC)

016-439 0698

Mon – Fri, 9am – 5pm

BM, English, Mandarin & Tamil

Agape Counselling

017-489 4236

Everyday, 9am – 6pm

English & Mandarin

Tzu Chi

012-449 8128

Mon – Sat, 9am – 5pm

English & Mandarin

Resource list compiled with reference to PgCare Society, Penang. Please verify details directly with each organisation, as hours and contact information may change.

Prefer to speak with a psychiatrist?

Island Mind Specialist Clinic is here for ongoing, professional support.

Book an appointment